Shipping policy
Audivo Shipping Policy
We aim to process orders as quickly as possible.
Order processing
Orders are generally processed within 1–3 business days after payment is confirmed.
Delivery times
Estimated delivery times may vary depending on the destination, supplier location, and carrier.
For most orders, please allow approximately 7–20 business days for delivery after dispatch.
Delivery times are estimates only and may be affected by carrier delays, customs processing, public holidays, weather, or other circumstances outside our control.
Tracking
Where tracking is available, tracking details will be provided after your order has been dispatched.
Multiple packages
Some orders may be shipped separately if products are fulfilled from different locations.
Incorrect or incomplete addresses
Please make sure your shipping address is correct before placing your order. Audivo cannot be responsible for delays or failed delivery caused by incorrect or incomplete address information supplied by the customer.
Customs and import charges
Depending on your location, customs duties, taxes, or import charges may apply. Where applicable, these charges are the responsibility of the customer unless otherwise stated at checkout.
Questions about your order
If you have any questions about shipping or delivery, contact us at audivo.team@gmail.com.